Order Issues
How do I cancel my order?
As our ordering system is fully automated, our warehouse will usually pick and ship your order within 1-3 hours. If your order has already shipped we will be unable to cancel it. However, if your order has not yet been dispatched please contact us vi
Can I cancel my order?
As our ordering system is fully automated, our warehouse will usually pick and ship your order within 1-3 hours. If your order has already shipped we will be unable to cancel it. However, if your order has not yet been dispatched please contact us vi
Can I have an invoice for my order?
Once your order has been dispatched, you will receive an invoice at the end of the day via email. All invoices are stored on Your Orders page, where you can download PDF versions of your invoice history. This includes orders which were placed with us
My order is missing item(s)
Sorry that your order has a missing item(s). Please let our customer services department know within 3 days of delivery so we can investigate the issue. Before contacting us, please check:. - Was the parcel damaged?. - Did someone else sign for or op